🔐 Privacy Policy

Effective Date: July 17, 2025

Sweetwater Title Co., LLC ("we", "us", "our") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, forms, and services.

📌 Who We Are

We are a Virginia-based title insurance and settlement company providing secure and professional closing services to buyers, sellers, agents, and lenders. Our operations include collecting necessary documentation to facilitate real estate transactions.

📄 What Information We Collect

We may collect the following types of information from you:

  • Personal identifiers (e.g., name, email address, phone number)

  • Nonpublic personal information (NPI) (e.g., driver’s license, social security number, bank or loan documentation)

  • Property and transaction-related documents

  • Professional contact information (e.g., agent/lender business info)

We collect this information through:

  • Forms embedded on our website (e.g., secure upload portals)

  • Secure intake forms powered by JotForm

  • Direct communications via email or phone

🔐 How We Protect Your Information

We take data protection seriously and implement technical and administrative safeguards, including:

  • SSL encryption for all website traffic and form submissions

  • Secure form uploads that restrict access to authorized users only

  • Password-protected access to submissions and uploaded files

  • Multi-factor authentication enabled on internal systems

  • Data minimization: we only collect what is necessary to complete your transaction

Uploaded files are securely stored and not publicly accessible.

🤝 How We Use Your Information

We use your information for:

  • Processing real estate and title insurance transactions

  • Communicating with you regarding your transaction

  • Verifying identity and conducting due diligence

  • Fulfilling legal and regulatory obligations

  • Improving our services and communication

We do not sell your information to third parties.

🏢 Third-Party Services We Use

We may use trusted third-party tools to support our operations, including:

  • JotForm for encrypted form submissions

  • Google Workspace for internal communication and secure document storage

  • First American AgentNet for title production and underwriting

All third parties are selected with strict data security requirements in mind.

🌐 Cookies and Analytics

Our website may use cookies for basic functionality and performance tracking. We do not use cookies to collect sensitive personal information. Any analytics tools we use (e.g., Google Analytics) do not associate tracking data with your NPI.

📩 Your Choices & Rights

You may:

  • Request access to your submitted information

  • Ask us to correct or delete personal data where appropriate

  • Contact us at any time with privacy concerns

To make a request, please email us at:
📧 hello@sweetwatertitleco.com

🧒 Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors.

📅 Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted to this page with the revised effective date.

📞 Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you may contact:

Sweetwater Title Co., LLC
5073 John Marshall Hwy, #212
Broad Run, VA 20137
📧 hello@sweetwatertitleco.com
📞 (703) 594-7102